Syntaro Portal Known Issues
From Syntaro Help
Devices Appearing Multiple Times in Device List - FIXED (Deleting Devices)
We received some complaints regarding the Syntaro Device Counters and Lists. Customers contacted us because devices were not being listed in the Device List or had been added twice.
As far as we know currently there are issues when resetting and re-enrolling a device. After resetting the device it will appear twice in the Syntaro lists. This is expected behavior and a solution is already in work and with the next release of Syntaro such problems can be solved independently.
Device Counts Seem Wrong - BEING TESTED
For the other issue with device counters we are working close together with our web developers. We hope to document the functionality and if feasible get this fixed as soon as possible. Thank you for your understanding.