Syntaro Portal Known Issues
From Syntaro Help
Revision as of 14:10, 13 September 2018 by Nico (Created page with "== '''Syntaro 1807''' == '''Devices Appearing Multiple Times in Device List - OPEN'''<br> We received some complaints regarding the Syntaro Device Counters and Lists. Custome...")
Devices Appearing Multiple Times in Device List - OPEN
We received some complaints regarding the Syntaro Device Counters and Lists. Customers contacted us because devices were not being listed in the Device List or had been added twice.
As far as we know currently there are issues when resetting and re-enrolling a device. After resetting the device will appear twice in the Syntaro lists. This is expected behavior and a solution is already in work and with the next release of Syntaro so that such problems can be solved independently.
Device Counts Seem Wrong - OPEN
For the other issue with device counters we are working close together with our web developers. We hope to document the functionality and if feasible get this fixed as possible. Thank you for your understanding.