Actions

Difference between revisions of "Otelligence Center"

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In addition, you will see a new task in the task scheduler with the name "Otelligence upload" was created. Here you can double-check if the correct service account user will be running the task as well.
 
In addition, you will see a new task in the task scheduler with the name "Otelligence upload" was created. Here you can double-check if the correct service account user will be running the task as well.
 
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=== Gathering Logs and Information ===
  
 
==Notifications==
 
==Notifications==

Revision as of 12:42, 12 July 2019

Overview

Dashboard

Plugins

Connectors

Installation

Windows Preparation

Otelligence Service Account 001.png
To ensure, that the connector works as it is supposed to, we have to prepare some steps prior to the installation of the connector itself. First of all, we have to create a service account for the connector to use. This service account will have basic user permissions with some small tweaks. Considering security, we advice you to not give this service account administrative rights on your system where you install the connector.

Best practice for the creation of this account is to mark him with the prefix "sa" so you can easily find the user in later stages or whilst troubleshooting in the future. For our example we use the username "sa_otelligence"

Otelligence Service Account 002.png
In the next step we have to allow the service account to run tasks in the task scheduler. For this he needs the right to "Log On As A Batch Job". This permission can be assigned in the local security policy (secpol.msc).

First, you will have to navigate to "Local Policies" -> "User Rights Assignments". Here you will find the policy "Log On As A Batch Job" where you can include your service account or service group depending on your installation.

This already completes the preparation for the installation of the Otelligence Connector.

Connector Installation

Otelligence Connector Download.png
To get started, we have to download the Otelligence Connector which can be found in the navigation pane of your Syntaro portal. Under the register "Configuration" you will find the "Connectors"-blade. From this blade you can directly download the .MSI-file you need.
Otelligence Connector Install 001.png
Now you can run the .MSI file. On the first prompt you will see, you will have to validate your service account user. This will not check, if your user has the necessary permissions to run tasks in the scheduler.

Please make sure you followed the previous Windows Preparation steps correctly and you surely added the user to the correct group. Afterwards you can install the program without further user interaction.

Otelligence Connector Install 002.png
To validate if the program was installed properly you can check your file explorer. The core data of the connector will be copied to the following location: "%Systemdrive%\Program Files\Syntaro Otelligence Connector\".

In addition, you will see a new task in the task scheduler with the name "Otelligence upload" was created. Here you can double-check if the correct service account user will be running the task as well.

Gathering Logs and Information

Notifications